Welcome to Smooth Perfumes. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. About Us
Smooth Perfumes is an online and/or offline perfume retailer. All products sold on this website are intended for personal use unless otherwise stated.
2. Eligibility to Use the Website
By using this website, you confirm that:
- You are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
- You are legally capable of entering into binding contracts.
3. Product Information
- We make every effort to display product descriptions, images, and prices accurately.
- Colors, packaging, and appearance may slightly vary due to lighting, screen resolution, or manufacturer updates.
- Product availability is subject to change without notice.
4. Orders and Acceptance
- Placing an order constitutes an offer to purchase.
- We reserve the right to accept or reject any order at our discretion.
- Order confirmation does not guarantee acceptance; acceptance occurs when the product is shipped or delivered.
5. Pricing and Payments
- All prices are displayed in the applicable local currency unless stated otherwise.
- Prices may change at any time without prior notice.
- Payment must be completed in full before order processing.
- We are not responsible for additional bank charges, currency conversion fees, or payment gateway fees.
6. Shipping and Delivery
- Delivery timelines provided are estimates and may vary due to external factors.
- We are not responsible for delays caused by courier services, customs clearance, or force majeure events.
- Shipping charges, if applicable, will be clearly displayed at checkout.
7. Returns, Exchanges, and Refunds
Due to the nature of perfumes and hygiene reasons:
- Opened or used products cannot be returned or exchanged.
- Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
- Claims must be reported within 24–48 hours of receiving the product with proper evidence (photos/videos).
- Refunds, if approved, will be processed using the original payment method within a reasonable timeframe.
8. Cancellations
- Orders can be cancelled only before they are shipped.
- Once shipped, cancellations are not permitted.
9. Intellectual Property
- All content on this website, including logos, text, images, videos, and designs, is the property of Smooth Perfumes.
- Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
10. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt to damage, hack, or interfere with website functionality.
11. Limitation of Liability
- Smooth Perfumes shall not be liable for indirect, incidental, or consequential damages.
- Our total liability shall not exceed the value of the product purchased.
- We are not responsible for allergic reactions or sensitivities. Customers are advised to review ingredients before use.
12. Disclaimer
- Perfume performance (longevity, projection, fragrance notes) may vary depending on skin type, weather, and usage.
- Descriptions are for reference purposes only.
13. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction where Smooth Perfumes operates.
15. Changes to Terms and Conditions
We reserve the right to modify or update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
16. Contact Information
For questions or concerns regarding these Terms, please contact us through the details provided on our website.
By using our website or purchasing from Smooth Perfumes, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
